Contact Information Policy

Contact Information Policy

Effective Date: January 1st, 2021

At Fractal Visions, we are committed to ensuring that your privacy is respected and protected. This Contact Information Policy outlines how we collect, use, and protect your contact information in compliance with European Union (EU) standards and the General Data Protection Regulation (GDPR).

1. Collection of Contact Information

1.1 Consent:

  • We collect your contact information, such as your name, email address, phone number, and mailing address, only with your explicit consent. You provide this information voluntarily through forms on our website, such as registration, contact, or newsletter sign-up forms.

1.2 Cookies and Tracking:

  • We may collect limited contact information indirectly through the use of cookies and other tracking technologies, as described in our Cookie Policy. This information is used for analytical and marketing purposes and is also governed by this policy.

2. Use of Contact Information

2.1 Communication:

  • We may use your contact information to communicate with you, respond to your inquiries, provide updates about our services, and deliver transaction-related information.

2.2 Marketing and Promotions:

  • With your explicit consent, we may use your contact information to send you marketing communications, newsletters, and promotional offers. You have the right to opt-out of these communications at any time.

2.3 Legal and Operational Necessity:

  • We may use your contact information to comply with legal obligations, enforce our Terms of Service, or protect the rights, privacy, safety, or property of Fractal Visions users, or the public.

3. Protection of Contact Information

3.1 Data Security:

  • We implement appropriate technical and organizational measures to protect your contact information from unauthorized access, disclosure, alteration, or destruction.

3.2 Third-Party Processors:

  • We may use trusted third-party service providers to assist with data processing, such as email delivery, customer relationship management, and analytics. These providers are contractually obligated to safeguard your contact information and comply with GDPR requirements.

4. Retention of Contact Information

We will retain your contact information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations.

5. Your Rights

5.1 Access and Correction:

  • You have the right to access and correct any inaccuracies in your contact information that we hold.

5.2 Withdrawal of Consent:

  • You have the right to withdraw your consent for the collection and use of your contact information for marketing purposes at any time.

5.3 Deletion:

  • You may request the deletion of your contact information in certain circumstances, as provided by GDPR.

6. Updates to Contact Information Policy

We may update this Contact Information Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the "Effective Date" at the top of this policy will be revised accordingly.

7. Contact Us

If you have any questions, concerns, or requests related to your contact information or this policy, please contact us using the online support chat located at the bottom right of the website.

** THIS IS A 24 HOUR CUSTOMER SUPPORT LINE FOR ASSISTANCE **

Thank you for trusting Fractal Visions. We are committed to respecting your privacy and protecting your contact information in accordance with EU standards and the GDPR.